While you don't need to be home for the entire installation appointment, we will need an adult present to let our team into the attic space or grant us any other necessary access to your property. Many customers who can’t be home arrange for us to have access by leaving the garage door open or providing a key to a neighbor who can let us in. Having someone on-site for at least the start of your appointment allows our technicians to work more efficiently and ensures we can complete your installation correctly. If there is any conduit to be run inside your attic, garage, or other location where the conduit will be run. Likewise, if any equipment (such as the solar inverter(s) or a battery backup) is to be mounted inside (such as a garage), we will need access to that space. Otherwise, you are not required to be present during the installation.
