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How do I download documents?

To download a document in your myFreedom account, follow the steps below:

  • Navigate to Documents
  • Select the Document: Locate the document or documents you wish to download. To select it, click the checkbox to the left of the document's title.
  • Download Button: After you've selected the desired document(s), look to the right of the search bar in the top right of the tracker. You should see a "Download" button. This button becomes visible when you have one or more documents selected.
  • Click the Download Button: To initiate the download, click the "Download" button.

If you’re unable to download any files, reach out to our Customer Care team for help.